Q: What form of payment do you accept?
A: we currently accept credit card or paypal.
Q: The item I want is out of stock in my size, will be restocked?
A: The majority of the inventory consist of closeouts, discontinued styles; the shortage of material styles. Quantities are limited and option of restocking is not readily available. We highly recommend if you see something you like, place your orders as soon as possible.
Q: Do you do back orders?
A: emmapvc does not do back orders.
Q: Why should I sign up for emmapvc.com Emails?
A: By signing up for our email, you will be among first time to know about special sales, limited-time offers, coupons and many other exciting features to help you get most of what emmapvc has to offer. We never rent, sell or shares your personal information. For further details please view our privacy policy. Sign up for email here.
Q: Do you charge any tax on item(s)?
A: we do not charge any tax on items, the price do not include any tax, If the item(s) need to be paid for tax at the local post office, handle it yourself. Please keep in mind, if you live a state impose any tax, you may calculate clearly before placing any orders. We do not provide any tax assistance .
Q: How do I cancel my order?
A: We are only able to cancel orders before the order has shipped and you must call to cancel your order, we are unable to cancel any order once it has been placed. Once an order is cancelled, it may take up to 24 hours before you are able to place a new order for the same items. Please note, if you cancel your order, you run the risk that your selected merchandise will be out stock.
Q: I received Damaged, Defective, or wrong Item(s), what do I do?
A: please contact us immediately via haian@emmapvc.com before you start the return process.
Q: Do you price match?
A: Our deals and price fluctuate daily. We do not honor price matching. This includes matching prices from previous or future sales as well as matching prices from orders that have already been submitted.